At Origin Leather, we are committed to delivering your orders safely and efficiently, whether you are located locally or internationally. As a manufacturer specializing in bulk production, our shipping terms are designed to ensure transparency and reliability.
1. Production and Dispatch:
- Orders are processed and produced based on approved specifications.
- Production begins after receipt of the deposit payment.
- Once completed, items are carefully packed and handed over to shipping partners.
2. Delivery Timelines:
- Local deliveries: 2–4 business days after dispatch
- International deliveries: 5–10 business days depending on the destination and shipping method
- We will provide tracking information once the shipment is made.
3. Shipping Partners:
We use trusted logistics companies such as DHL, FedEx, UPS, and local freight services depending on order size and destination.
4. Shipping Costs:
- Shipping costs are calculated based on weight, volume, and destination.
- These costs will be included in the quotation or invoice.
- In some cases, clients may arrange their own courier service.
5. Customs and Duties:
- Customers are responsible for paying any import duties, customs charges, or taxes applicable in their country.
- We provide all necessary documentation for smooth customs clearance.
6. Damaged or Lost Shipments:
- We ensure products are well-packaged and inspected before dispatch.
- In case of damaged or lost shipments, clients must notify us within 48 hours of receipt.
- We will assist in filing claims with the shipping partner.
7. High-Value Orders:
- For bulk or high-value orders, we recommend insurance and full tracking.
- Optional insurance can be added to your invoice upon request.
Contact:
📧 Email: info@originleatherwear.com
📞 Phone: +92 324 1719856